Privacy policy

In Europe and in Spain there are data protection laws designed to safeguard your personal information, which are mandatory for our organization.

Therefore, it is very important for us that you fully understand what we are going to do with the personal data we request from you.

We will be transparent and give you control over your data, using simple language and clear options that will allow you to decide what we do with your personal information.

Please, if after reading this information you have any questions, do not hesitate to ask us.

Thank you very much for your cooperation.

Who are we?

Our company name: LIBRERÍA Y PAPELERÍA CASELLES SA

Our Tax ID (CIF/NIF): A25043431

Our main activity: 4761 - Retail sale of books in specialized stores

Our address: CARRER MAJOR NUM 46, 25007 LLEIDA

Our contact email address: [email protected]

Our website: https://www.caselles.com

What will we use your data for?

In general, your personal data will be used so that we can maintain a relationship with you and provide you with our services, including e-commerce, that is, the buying and selling of products or services through electronic means.

Likewise, they may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary so that we can interact with you and provide our services, including e-commerce. To this end, we will make available to you a series of checkboxes that will allow you to decide clearly and easily about the use of your personal information.

All the information we request will be used to ensure the proper development of the commercial relationship of buying and selling products that connects us with you. Data such as addresses or phone numbers, which may initially seem unrelated to e-commerce, will be used only to ensure that you can enjoy the products purchased through this website.

The information you provide must be truthful so that the e-commerce services can be provided in a consistent and effective manner. It is also advisable to keep your information updated at all times to avoid errors or future misunderstandings that may hinder the proper provision of services.

Who will know the information we request?

In general, only properly authorized personnel of our organization will have access to the information we request.

Likewise, those entities that need access to your personal information so that we can provide our services may also know your data. For example, our bank will know your details if the payment for our services is made by card or bank transfer.

In addition, those public or private entities to which we are legally obliged to provide your personal data will also have access to your information. For example, the Tax Law requires that certain economic information exceeding a specific amount be provided to the Tax Agency.

If, beyond these cases, we need to share your personal information with other entities, we will always ask for your permission in advance through clear options that will allow you to decide.

How will we protect your data?

We will protect your data with effective security measures according to the risks associated with the use of your information.

To this end, our organization has approved a Data Protection Policy and performs annual audits and controls to ensure that your personal data remains secure at all times.

Will we send your data to other countries?

In the world there are countries that are safe for your data and others that are not as safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not secure from a data protection standpoint.

If, in order to provide the service, it is essential to send your data to a country that is not as secure as Spain, we will always ask for your permission in advance and apply effective security measures that reduce the risks of transferring your personal information to another country.

How long will we keep your data?

We will keep your data during our relationship and as long as the law requires us to do so. Once the applicable legal periods have expired, we will delete them safely and in an environmentally friendly manner.

What are your data protection rights?

At any time you can contact us to find out what information we hold about you, correct it if it is inaccurate, and delete it once our relationship has ended, if this is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called “portability” and may be useful in certain situations.

To exercise any of these rights, you must submit a written request to our address, accompanied by a photocopy of your ID card, so we can identify you.

In our offices we have specific forms available for exercising these rights, and we offer assistance in completing them.

For more information about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind later?

You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you once agreed to receive advertising for our products or services but no longer wish to receive it, you can let us know through the objection form available in our offices.

If you believe your rights have been neglected, where can you file a complaint?

If you believe that your rights have not been respected by our organization, you can file a complaint with the Spanish Data Protection Agency through one of the following means:

• Electronic headquarters: www.agpd.es
• Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001-Madrid
• Telephone: 901 100 099 or 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require a lawyer or legal representative.

Will we create profiles about you?

Our policy is not to create profiles of users of our services.

However, there may be situations in which, for service, commercial, or other purposes, we need to create information profiles about you. For example, we might use your purchase history to offer you products or services tailored to your preferences.

In such cases, we will apply effective security measures to ensure your information is protected at all times from unauthorized persons who might seek to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those described above. If, however, we need to use your data for different activities, we will always request your prior consent through clear options that will allow you to decide.